Holland, Michigan: Marriott Courtyard, hiking, downtown

February 2024, weekday, one-night

View from guestroom 509 in Holland Marriott Courtyard
Above: sunset           Below: sunrise

Double queen guestroom 509 in Marriott Courtyard

Using points, I reserved a two queen bed guestroom with a balcony. We did not need two beds; however, a king bed guestroom with a balcony was not available. I was glad that we were able to reserve a balcony guestroom using points.

Guestroom 509 in Holland Marriott Courtyard

This guestroom is on the top floor, and overlooks downtown. It was clean, comfortable, quiet, and spacious. Refreshment amenities in the guestroom included a Keurig coffeemaker with supplies, ice bucket, and small fridge.

Guestroom 509 in Holland Marriott Courtyard

Holland, Michigan: CityFlatsHotel Holland, Tapestry Collection by Hilton

October 2021, weekend, 1-night, king guestroom 422

Room diagram in CityFlatsHotel Holland, Tapestry Collection by Hilton

Check-in and diamond perks

When I tried to check-in on the app, I did not see rooms available on the top floor, and there was no chat function available. We were not going to arrive until later in the evening, so I decided to call the hotel to ask about room assignment location. The agent said she could assign me a top floor corner room, although I did not receive a room upgrade (I did not ask about an upgrade, as this is supposed to be automatic). Looking at the guestroom diagram after we arrived, it looked liked guestroom 412 would have been an amazing upgrade! I have actually not received an upgrade in any of the four different Hilton properties I stayed in during October. I just received an email from Hilton this week titled: Iris, your room upgrades are about to get better! The body of the email says that starting on November 15th, room upgrades will be given 3 days before the stay, if a complimentary upgrade has been awarded. This makes me feel like upgrade opportunities will be looked at, whereas now, I do not feel like anyone is even checking for this opportunity. I received 2 bottles of water from the front desk when we arrived to complete check-in. We also received a $12 food and beverage credit per person to cover breakfast.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Guestroom 422

There are 5 floors in this hotel; however, the top floor is for events, so this guestroom is on the top floor. It was comfortable and quiet. The bed was comfortable, and the sheets were good quality.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Although this is a corner guestroom, it has only one window over the desk. The view faces town. I am not sure if the park or water is visible from the guestrooms on the north side of the building. There are train tracks next to the hotel on that side, which may be a distraction. We did not have any problems with train noise in our guestroom.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Holland, Michigan: Staybridge Suites

December 2019, King bedroom suite #401, Weekdays, 2-nights

Sunrise from guestroom 401 at Holland Staybridge Suites

Reservations, arrival, platinum perks

I had reserved a one-bedroom king guestroom, as the price was good, and I did not want to hope for an upgrade from a studio suite. I think the only room type better than this for an upgrade, would be a two-bedroom suite, which we did not really need for the two of us. This was not offered, and we did not ask. The 500 platinum bonus points posted to my account shortly after check-in. The check-in process was efficient, and the associate was friendly.

View from suite 401 at Holland Staybridge Suites
Small creek along treeline

King one bedroom suite #401

This suite is located on the top floor in the corner, which is exactly my profile preference. The setup was comfortable and spacious. I was glad we had a top floor guestroom, as I had read reviews from other guests about the noise overhead. We did not hear any bothersome noise during our stay. The only noise we heard was an occasional door closing in the hallway, and the noise by the trash dumpster in the mornings. The first morning, we heard the dumpster being emptied, and the second morning, the person plowing the parking lots parked in that area. Neither of these noises bothered us much, and we fell right back asleep. I only mention this, in case you are a super light sleeper and want to stay away from this corner of the building. Although we were near US-31, we did not hear any traffic noise.

Suite 401 at Holland Staybridge Suites

The ice maker was not on in the fridge when we arrived, and the front desk agent gladly fulfilled my request for ice when we first arrived. Coffee, condiments, two dishwasher tablets, dish soap, paper towel, and dish cloths were provided. We not have housekeeping come to our room, and we were able to get a second day's supply of coffee from the front desk.