Showing posts with label DTW airport. Show all posts
Showing posts with label DTW airport. Show all posts
Wednesday, March 4, 2015
Cancun, Mexico Airport and Transportation ~ Canada Transfers and between hotels
Thursday, January 17, 2013
DTW - Detroit airport / The Westin Detroit Metropolitan Airport
December 2012, Weekend, 1-night, Executive king guestroom #801
The Westin Detroit Airport is located within the airport.
Status perks
The guestroom was very comfortable. I think the bed was one of the most comfortable I have ever slept in--cozy, high quality bedding and pillows--supreme! The chaise lounge was comfortable as well.
The coffee and beverage setup across from the bathroom included complimentary Starbucks coffee, condiments with liquid creamer, and two bottles of water. A minibar with items for purchase was located next to the coffee. An ice bucket, and glass glasses were provided; however, the only coffee cups provided were the cardboard ones.
The guestroom also contained a flatscreen TV, desk and chair, working alarm clock, a folding luggage rack, and one plush bathrobe. There were plenty of electrical outlets, and the guestroom was well lit.
Food & Beverage
The Westin Detroit Airport is located within the airport.
Status perks
We received a room upgrade to the concierge floor; however, the lounge was not open. The front desk agent offered me a choice of three welcome gifts: free Internet, $15 off in the lounge, or 250 bonus points. I chose the $15 coupon, which I later learned was actually not a $15 coupon when I read the small print after sitting down in the lounge that evening. It was a coupon good for one beverage, up to $15. There is quite a difference between the two coupons, in my opinion. If I had known that, I would have chosen the bonus points.
Guestroom
Guestroom 801 is located on the top floor, directly left after exiting the elevator. Our view overlooked the airport. The windows were well soundproofed, and we did not hear any noise from outside. We heard an occasional door shut in the hallway, and nothing more. I do not think there were many guests on our floor the night of our stay.
The guestroom was very comfortable. I think the bed was one of the most comfortable I have ever slept in--cozy, high quality bedding and pillows--supreme! The chaise lounge was comfortable as well.
The bathroom was an average size with a tub and shower combination. The vanity was large, and the towels were good quality. I did not think the bathroom amenities (shampoo, lotion, etc.) were high quality. I did not bring any home, and I do not recall the brand name.
The coffee and beverage setup across from the bathroom included complimentary Starbucks coffee, condiments with liquid creamer, and two bottles of water. A minibar with items for purchase was located next to the coffee. An ice bucket, and glass glasses were provided; however, the only coffee cups provided were the cardboard ones.
The guestroom also contained a flatscreen TV, desk and chair, working alarm clock, a folding luggage rack, and one plush bathrobe. There were plenty of electrical outlets, and the guestroom was well lit.
Food & Beverage
We had beer and wine in the lounge, which was good quality and expensive. Gardetto type bar snacks were served at each table. The menu items looked good, although we did not order anything to eat.
Misc.
Internet service was not included; even in public areas. I was disappointed that we did not receive any type of breakfast coupon or discount since the lounge was closed. When I stay at a Hyatt or Hilton and the lounge is closed, I usually receive some type of breakfast perk.
There is one airport entrance line directly from this hotel. There is a separate lane for crew members; however, this lane did not have a sign to include TSA pre-check passengers. I asked the TSA agent if it was also a pre-check lane, and he said no. He scanned my boarding pass, got the beeps that I was cleared, and apologized saying that I still needed to enter through the passenger lane. The lane was quick, so that was not a problem. Without the pre-check lane though, I had to unpack my liquids and laptop, and remove my shoes, belt, etc. It sure is nice not to have to do that through the pre-check lanes!
Monday, February 27, 2012
Romulus, Michigan - DTW Airport / Embassy Suites
February 2012, Friday night, King Guestroom #310
Status perks
This hotel only has three floors, so our guestroom was on the top floor. I was somewhat concerned about our stay at check-in because as a Gold member my key packet was not prepared when we arrived, even though there were many prepared packets at the counter, and it was almost 5 PM. Additionally, when the agent started to assign my room, he chose 148 on the bottom floor, and my profile states: high floor, away from elevator. When I saw him write this out, I asked if he was assigning me a bottom floor room, and he said yes. I commented about my preferences and the prepared key packets. He said that my packet should have been prepared with the others, and he did not know why it had not been. He said that the hotel was sold out; however, after a bit of maneuvering on the computer, he was able to assign me to a room on the top floor.
I was very happy with the guestroom. It was comfortable and quiet. The kitchen counter area contained a coffee maker, microwave, and mini-fridge. There was no sink, which is unusual for an Embassy Suites. The fridge did not have a temperature control, and we had to be careful what we put inside because some of the items froze.
There was a desk/table with three chairs (one office style, and two kitchen style) next to the counter. The room also contained a comfortable couch and soft chair. A soft coffee table/footstool was in the center of the room. All of the furnishings in the room looked new, and they were comfortable.
A door, which could be closed, led to the bedroom, and the bathroom was at the other end of the bedroom. The vanity and sink were located outside the bathroom in the bedroom area. The bathroom area where the shower and toilet were located was very small. The bed was supremely comfortable--the sheets were silky smooth, and the mattress was great! This was one of the most comfortable beds I have slept in at a hotel in a while.
Everything in the room was clean except the carpet looked like it needed to be vacuumed. I observed small bits of debris in more than one spot on the carpet. The room was very soundproof. I was surprised that with the hotel at full occupancy, we never heard any noise form the hallway or anywhere else.
Food & Beverage
A stay at any Embassy Suites includes an evening reception with free cocktails and snacks, and breakfast. At this hotel, the evening reception was from 5:30 - 7:30 PM. We were given a card at check-in for the cocktails and for breakfast. The card said it was good for three beverages. The bartender initialed the card the first time we presented it; however, she did not require the card after that, and she did not allow guests only three beverages. The wine quality was good (I tried the Merlot and Cabernet), and several mixed drinks were offered as well. There was a soda machine and a coffee machine set up near the snacks. The snacks included fresh vegetables and dip, nachos and bean dip, and a couple different kinds of snack mix.
In addition to the omelet station in the morning, there were scrambled eggs, bacon, sausage, french toast sticks, and cold items. Cappuccino was also available in the coffee machine.
The lobby/seating area for breakfast and the reception was comfortable. Even though we had been told the hotel was full, the area was not crowded in the evening or in the morning.
Airport shuttle
We stayed at this hotel because I had an appointment at the airport in the morning (GOES interview). The interview was in the north terminal, and the shuttle service worked out great. I easily found the US Customs and Border Protection office by baggage claim, and then returned to the shuttle pick up area with no problem.
Overall
We thought this hotel was a great value. The AAA rate of $132 included the evening reception, breakfast, and the shuttle service. There is no parking or Internet charge at this hotel. I was surprised that there was no charge to use the Internet because usually when I stay at Embassy Suites, I need to sign in to accept the charges, and then it is removed from my bill since I am a Gold HHonors member.
I had read online before our stay that this is not a typical Embassy Suites hotel. The only thing about our stay that was different from other Embassy Suites stays, was the design of the building (and, the free Internet). Usually, Embassy Suites are tall buildings with a center atrium where the reception and breakfast is held. And, the guestrooms are usually a little larger with a sink in the kitchenette area. Even though the building design was not typical, we were very happy with the guestroom and our stay.
Status perks
I received a small basket delivered to the room, which contained microwave popcorn, two full size candy bars, and two bottles of water.
Guestroom
This hotel only has three floors, so our guestroom was on the top floor. I was somewhat concerned about our stay at check-in because as a Gold member my key packet was not prepared when we arrived, even though there were many prepared packets at the counter, and it was almost 5 PM. Additionally, when the agent started to assign my room, he chose 148 on the bottom floor, and my profile states: high floor, away from elevator. When I saw him write this out, I asked if he was assigning me a bottom floor room, and he said yes. I commented about my preferences and the prepared key packets. He said that my packet should have been prepared with the others, and he did not know why it had not been. He said that the hotel was sold out; however, after a bit of maneuvering on the computer, he was able to assign me to a room on the top floor.
I was very happy with the guestroom. It was comfortable and quiet. The kitchen counter area contained a coffee maker, microwave, and mini-fridge. There was no sink, which is unusual for an Embassy Suites. The fridge did not have a temperature control, and we had to be careful what we put inside because some of the items froze. |
| two flat screen TVs |
There was a desk/table with three chairs (one office style, and two kitchen style) next to the counter. The room also contained a comfortable couch and soft chair. A soft coffee table/footstool was in the center of the room. All of the furnishings in the room looked new, and they were comfortable.
A door, which could be closed, led to the bedroom, and the bathroom was at the other end of the bedroom. The vanity and sink were located outside the bathroom in the bedroom area. The bathroom area where the shower and toilet were located was very small. The bed was supremely comfortable--the sheets were silky smooth, and the mattress was great! This was one of the most comfortable beds I have slept in at a hotel in a while.Everything in the room was clean except the carpet looked like it needed to be vacuumed. I observed small bits of debris in more than one spot on the carpet. The room was very soundproof. I was surprised that with the hotel at full occupancy, we never heard any noise form the hallway or anywhere else.
Food & Beverage
A stay at any Embassy Suites includes an evening reception with free cocktails and snacks, and breakfast. At this hotel, the evening reception was from 5:30 - 7:30 PM. We were given a card at check-in for the cocktails and for breakfast. The card said it was good for three beverages. The bartender initialed the card the first time we presented it; however, she did not require the card after that, and she did not allow guests only three beverages. The wine quality was good (I tried the Merlot and Cabernet), and several mixed drinks were offered as well. There was a soda machine and a coffee machine set up near the snacks. The snacks included fresh vegetables and dip, nachos and bean dip, and a couple different kinds of snack mix.
In addition to the omelet station in the morning, there were scrambled eggs, bacon, sausage, french toast sticks, and cold items. Cappuccino was also available in the coffee machine.
The lobby/seating area for breakfast and the reception was comfortable. Even though we had been told the hotel was full, the area was not crowded in the evening or in the morning.
Airport shuttle
We stayed at this hotel because I had an appointment at the airport in the morning (GOES interview). The interview was in the north terminal, and the shuttle service worked out great. I easily found the US Customs and Border Protection office by baggage claim, and then returned to the shuttle pick up area with no problem.
Overall
We thought this hotel was a great value. The AAA rate of $132 included the evening reception, breakfast, and the shuttle service. There is no parking or Internet charge at this hotel. I was surprised that there was no charge to use the Internet because usually when I stay at Embassy Suites, I need to sign in to accept the charges, and then it is removed from my bill since I am a Gold HHonors member.
I had read online before our stay that this is not a typical Embassy Suites hotel. The only thing about our stay that was different from other Embassy Suites stays, was the design of the building (and, the free Internet). Usually, Embassy Suites are tall buildings with a center atrium where the reception and breakfast is held. And, the guestrooms are usually a little larger with a sink in the kitchenette area. Even though the building design was not typical, we were very happy with the guestroom and our stay.
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