May 2017, 2-Nights, Weekdays, 2 Queen beds, Rooms 420 and 320
Diamond perks and check-in
I arrived from the airport after dark. I decided to take 40/National Rd. rather than the interstate, as it looked like a direct route. The drive was about 10 minutes, and it would have been less except that there was a line of traffic behind a car going much slower than the speed limit. Fortunately, my GPS took me to the exact location of this hotel, because it was difficult to see the drive in the dark. There is no outside lighting at the entrance from the road.
During check-in, The agent did not specifically mention my status, although she did confirm that I wanted the bonus points for my on-property perk, and she also offered me a bottle of water. I did not receive an upgrade, and I did not receive the room type in my profile. I had reserved a room with two queen beds, because there were no king bed rooms available when I made the reservation. King study rooms were available, and I did not receive an upgrade to one of those (even after the agent offered to let me switch rooms).
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| View from guestroom 420 |
Guestrooms 320 and 420
Both of these guestrooms are exactly the same. The only difference was the style of the soap dish in the bathroom, and the carpet stains in room 320. I did not like the stale and moist odor in guestroom 320, or the cheap perfumey scent that had been used to try and mask the odor. I usually keep a small lavender spritzer in my luggage for situations like this; however, I discovered I did not have this in my bag. I called the front desk to ask if they had Febreeze or something in the hotel that I could use to spray in the guestroom. The agent said yes, and then she offered to switch me to another room. Since I could hear the floorboards in this hotel making noise, I agreed, and I said I would prefer something on the top floor, if possible (I had also made this request in my reservation notes). She told me the room directly above this one, 420, was available. I picked up my luggage, and she met me in the hallway with the new keys. Guestroom 420 did not smell any better than room 320. It was late, and I was ready for some sleep, so I made the best of it.
