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Wednesday, July 23, 2014

Binghamton, New York / DoubleTree by Hilton

May 2014, Weekday (Tuesday), One-night, King guestroom #1027

Status perks and check-in
This DoubleTree does not have an executive floor or lounge. I received the standard two bottles of water and a DoubleTree cookie at check-in. The agent did not recap my room type preferences or tell me anything, so I asked what kind of room I was receiving. She said a king room on the top floor. That is my preference, and this was also an upgrade, although she did not tell me this. I had reserved the least expensive guestroom type, and the guestrooms on the top two floors at this hotel are considered "deluxe" guestrooms with a view, and the rate is slightly higher. A corner room, like I received when I stayed at the South Bend, Indiana DoubleTree would have been even nicer! The Hilton Honors floor at this hotel is not on the top floor, so I was not on the HHonors floor. The agent did not tell me this; I realized it when I got on the elevator and saw the HHonors sign.

Guestroom 1027
beverage center in background
This guestroom is located at the end of the hall, although it is not a corner guestroom with windows on two walls, like the guestroom at  the other end of the hall, because it is next to the stairwell. The guestroom was comfortable, and well soundproofed.

The bathroom near the entrance was well-appointed and chic looking. It looked freshly remodeled. Bath amenities were provided on the vanity, and the towels were plush. A hairdryer was also provided, although I do not recall the quality. The bathtub was a tub/shower combination with a massaging shower head, and a shower curtain on a curved rod.

The closet in the entry across from the bathroom contained a safe, iron, ironing board, hangers, and extra bedding.

The beverage center was against the wall in the bedroom area. A double/individual coffee brewer with supplies was available, as well as an ice bucket and glasses. I think there was a small fridge in the cupboard underneath the counter, although I cannot recall for sure, since I did not complete this review right away.

The guestroom also contained a suitcase bench, king size bed, nightstands, desk and chair, flatscreen TV on an armoire, soft chair and footstool, and a floor lamp.

Reading lamps were attached to the bed headboard, and a lighted alarm clock was on one of the nightstands. There were two telephones in the guestroom; one on the desk, and one on one of the nightstands.

All of the furnishings in the guestroom were comfortable.

Food & Beverage
I received a card at check-in for bonus points for dining at the hotel restaurant, so I ordered dinner to-go. When I went to the lounge to place my order, I learned that the hotel was having some type of guest reception. Complimentary bar type snacks were set up (cheese and crackers, and one hot item), and guests were allowed one complimentary beverage. Some guests even had a coupon for their beverage. I did not hear about this when I checked in, and I did not have a coupon. When the personable bartender greeted me, she immediately told me I could have one complimentary beverage, so I enjoyed a glass of wine while I waited for my food. I had forgotten my coupon for the bonus points, and she let me bring it back later for the points.

Fitness center
The fitness center in this hotel is a large, full service, public facility. Even though there were many patrons using the fitness center who were not guests of the hotel, I did not have any trouble finding an open treadmill either time that I visited.

Business center
The business center consisted of a couple of computers and a printer in the lobby near the front desk. I was able to print my boarding pass without any trouble.

guestroom diagram