March 2019, weekday, one-night, king executive guestroom 329
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| Lounge on the third floor. |
Platinum perks and check-in
Check-in time at this hotel is 3:00 PM, and I arrived before 2:00. There is a spacious lounge on floor three where I sat to work until after 3:30 PM. I then moved to the empty breakfast room to wait for my room. Even though check-in time is 3:00 PM, and staff knew I was waiting, I was not able to check-in until 4:35 PM. No one apologized for the delay, or even mentioned it. Neither agent recognized my status. I did not ask about my 500 welcome amenity points, because I usually do not have a problem receiving this. So far, I have submitted two inquiries about my missing points to IHG, because I have not received them yet (they did not answer my first inquiry correctly; apparently the person had not actually read my note).
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Sunset from guestroom 329 at Holiday Inn Express Warsaw.
Hacienda Mexican restaurant visible, if you enlarge the photo. |
Guestroom 329
I am not sure why the king guestrooms at this hotel are titled as executive rooms on their website, because this is a basic Holiday Inn Express king guestroom. It had the same amenities and furnishings as the Holiday Inn Express in Wabash: clothes hangers, a folding luggage rack, iron and ironing board, small fridge, microwave, K-cup coffeemaker with supplies, work desk and chair, flatscreen TV on a dresser, full-length mirror, soft chair with footstool, and nightstands beside the king size bed.
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| View of guestroom 329 from entrance area. |
