November 2021, Sunday, 1-night, king guestroom 414
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| Sunset facing west the night of our stay. Photo taken from car after leaving guestroom to run an errand. |
Check-in, arrival, diamond perks
I checked in on the app and chose a corner top floor guestroom. I did not receive notification that my room was ready when we arrived after check-in time, so I stopped at the front desk. I was initially assigned guestroom 431, which I think is the room I had chosen. This room faces west, and would have had a sunset view. I scheduled a wake-up call for 3:45 AM during check-in. The agent gave me my keys, and said I could get some bottled water from the cooler. As I was getting the water, she stepped over with new keys, and said I was going to be in guestroom 414 instead. In hindsight, I should have questioned the room assignments. She had offered me water, so I assumed she was giving me an upgrade, or had at least checked for one.
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| Guestroom 414 in Tru by Hilton Grand Rapids Airport |
King Guestroom 414
This is a basic guestroom on the top floor. It is in the center of the building across from the elevator. It faces the parking lot and street.
The room was comfortable and clean. In addition to the king size bed, it contained a large flatscreen TV, suitcase bench, desk and chair, and small fridge. There was no microwave or coffee in the guestroom. Apparently, many people miss not having a microwave, because front desk staff had mentioned this to me. I missed not having coffee in the guestroom more than I did a microwave, as I typically have coffee first thing in the morning, before I even shower.
