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Wednesday, September 5, 2012

Schaumburg, Illinois / Chicago Marriott Schaumburg

August 2012, Weekday, 1-night, King concierge guestroom #1425

Status perks
I had booked a basic hotel room with a category 1 - 4 certificate, and received an upgrade to a concierge guestroom.

The guestroom was a basic guestroom with the addition of a small portable fridge. I think the refrigerator was in the guestroom because I have "refrigerator preferred" checked on my Marriott profile. It did not look like there were refrigerators in all of the guestrooms on this floor when I walked by guestrooms with the doors propped open by housekeeping (the fridge was by the guestroom entrance door).

Guestroom furnishings included a king bed, flatscreen TV on a storage unit/armoire, desk and chair, safe in the desk drawer--large enough for a small laptop, soft chair and footstool, small end table, floor lamp, two nightstands, and lamps on all the tables.

A folding luggage rack, iron, ironing board, and bathrobe were in the open (doorless) closet by the entrance door. A small counter next to the closet area and across from the bathroom, contained a single serve coffee maker with coffee, condiments, tea, and two bottles of water. The room had good lighting and plenty of available outlets.

This guestroom is near the middle of the hallway. It was well soundproofed and comfortable.

Food & Beverage
We had one round of beverages and a sandwich in the bar. The service and food quality were both excellent.

Pool & outside areas
We chose this hotel for the outside pool, because we wanted to relax the last night of our vacation. Unfortunately for us, the weather did not cooperate. After a week in the 90s, the temperature dropped, and the sky was 100% cloudy during our stay. This hotel has an inside and outside pool, and the hot tub is located inside. The hot tub was a good temperature, although we would have enjoyed it more, if it had been outside. The seating in the outside pool area was decent. There were a few tables with chairs, and several comfortable looking loungers. We sat at one of the tables for a short time, but didn't stay long. The pool temperature must have been acceptable, because we observed a couple of kids using the outside pool even though it was not hot outside.

Concierge lounge
Even though the lounge room is not overly spacious, we did not have any trouble finding a place to sit in the morning or in the evening. The seating was comfortable. Unfortunately, I did not finish this review immediately after our stay, and I do not remember the specifics of the food items. I know that we did not have shrimp (as I had read by another guest before this stay), or any other fantastic items. I do recall that I overheard some guests complaining about only being able to get one or two bottles of water a day. I did not think their complaint was justified, since there were also two bottles of water in the guestroom, which were restocked everyday.

This hotel is located in a quiet business park area. There is plenty of parking onsite, and there is no charge for parking. I observed the shuttle from the Renaissance Schaumburg Convention Center waiting near the entrance when we checked out in the morning. The Renaissance was full the day that we stayed at the Marriott, and it appeared as though the driver was there to pick up guests to shuttle over to the Convention Center. I think this Marriott would be a great location to stay for business or leisure, and I would definitely choose this hotel again.