November 2010, Weekday, King studio
Status perks
Status perks
I did not receive anything extra for being a Gold member, although I was glad to receive a guestroom that fit my profile preferences. The employee had read my comments and set aside a room for me on the top floor at the end of the hall.
Guestroom
I was initially assigned guestroom 710--which was a room on the top floor at the end of the hall--however, the 7th floor is a mixture of smoking and non-smoking rooms. I walked through a thick cloud of smoke on the way to my room, and my room smelled strongly of smoke when I entered. I returned to the front desk and took a room on the 6th floor--which is entirely non-smoking--instead.
Suite desk & bed |
The guestroom was a basic Homewood Suites room with a living, kitchen, and bedroom area. The bathroom had a walk in shower. The desk chair was uncomfortable and did not raise to a good working height.
Suite living area |
Food & Beverage
Dinner was the basic evening fare: salad, stuffed peppers, and dinner rolls. Lemonade, beer, and red and white wine were available. I don't know what kind of wine was served because it was in unmarked decanters. It tasted awful! Coors beer cans were set in ice in the beverage area. Breakfast included scrambled and hard boiled eggs, bagels & bread, sausage, hash browns, fruit, waffles, oatmeal, and cereal.
Pool
I did not use the pool, although the area looked very nice--nice lounge chairs, grill, large pool, and hot tub.
Business center
The business center was equipped with two working computers and printers.
Fitness center
There were four or five cardio machines and weights in the room with one working TV, which was not located straight ahead for easy viewing.
Overall
I was disappointed with the unfresh smell in my room and the raggedy look of the bedding. The only food item that I thought was fresh and good quality was the dinner salad. I did not think this Homewood Suites was as nice as others I have stayed in and I would probably not stay here again. This is a newer property, so I expected it to be above average rather than below average.
I hope that you will give Brandon, FL another shot in the future. It is too bad that you had the experience that you did, but we tend to feel that Brandon is a great destination.
ReplyDeleteThank you for your interest. I'm sure I will consider this property again. My experience was not awful; just not as good as I had expected or have experienced at similar properties.
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