Thursday, December 30, 2021

Ann Arbor and Ypsilanti, Michigan: Marriott at Eagle Crest, Hiking, Dining & Breweries

December 2021, Weekend-weekdays between Christmas and New Years


Sunset from guestroom 834 in Marriott Ypsilanti Eagle Crest


Ann Arbor Marriott Ypsilanti at Eagle Crest king concierge guestroom 834

We had a great stay at this hotel in 2014, so we chose it again for this trip. Unfortunately, this stay was not as impressive as last time. As a gold member, I did not initially receive any extra perks or an upgrade, even though the hotel was not very full, and the app had said I was eligible for an upgrade, when I checked in. I received a notification the afternoon before our arrival saying that guestroom 518 was ready for us. I then sent a message to the hotel to ask about a concierge room upgrade (I had already checked online, and knew there were rooms available). I received a reply telling me there were plenty of rooms available, and that I would receive a new key shortly. The next mobile key I received was for guestroom 834 on the concierge floor.

Concierge guestroom 834 in Ann Arbor Marriott Ypsilanti at Eagle Crest

The bed was comfortable with the usual good quality Marriott linens. Along with the king size bed and nightstands, this guestroom contained a large flatscreen TV, work desk and chair, small table, and one soft chair. A small fridge, ice bucket, and coffeemaker were located under the TV. There were no cups in the guestroom; none for coffee nor with the ice bucket. We had to make two trips downstairs to get these items. I like the small reading lights in many Marriott hotels on the bed headboards; however, neither of the lights above the bed in this guestroom worked. I tried all the switches in the guestroom to make sure the lights were not also connected to something else. 


[Non] connecting room door in guestroom 834
in Ann Arbor Marriott Ypsilanti at Eagle Crest

I had requested a corner quiet room away from the elevator; guestroom 834 is located next to the concierge lounge and across from the elevator. We could hear the elevator ding every time it stopped on our floor. There is a large gap at the bottom of the guestroom door. This guestroom overlooks the parking lot, and has a closed off connecting room door to the lounge. I felt like we had been given one of the worst guestrooms on the concierge floor. 


A few additional disappointments with this room: The heater in the guestroom did not work when we arrived, and we waited over 20 minutes for someone to come and fix it (the batteries were dead, so the control panel was not working). When I inquired about a robe, I was told the hotel no longer has them. The caulk around the bathtub was peeling, and the seal was so poor, that there was a puddle of water on the floor in the corner next to the tub after every shower, even though we had the shower curtain in the tub properly. Apparently, housekeeping is only offered when requested, because no one came to our guestroom during stayover. We requested fresh washcloths and coffee supplies via the app after realizing this when we returned to our room that evening. 



Concierge lounge in Ann Arbor Marriott Ypsilanti at Eagle Crest

The concierge lounge is a spacious and comfortable room. I was able to print a document from the computer and printer when it opened on Monday. It was not open when we arrived on Sunday evening. It was open with only snacks and beverages starting Monday morning. Items included coffee, tea, bagels, yogurt, instant oatmeal, granola bars, chips, nuts, package cookies, and cold beverages. I called the front desk on Monday evening to inquire about food in the lounge, because in addition to snacks, the website says concierge rooms also include: "Complimentary food - Hot buffet breakfast - hors d'oeuvres - dessert - Cocktails, for a fee." The agent I spoke with said they have not been offering anything except the grab-and-go items since COVID. When I made our reservation, concierge rooms were available for $20 more per night. At the time of this post, just a few days after our stay, concierge rooms are no longer available to reserve. Possibly, I was not the only to inquire about lounge offerings. 


Closed pool and whirlpool tub in Ann Arbor Marriott Ypsilanti at Eagle Crest

The pool area was closed for renovations during our stay, which I had not noticed when we made our reservation. This information was not on the Marriott app; I saw the note on the website a few day before our stay. This was another disappointment, as the pool area is spacious, and we had enjoyed the spa tub during our last stay.



Ann Arbor Marriott Ypsilanti at Eagle Crest from North Bay Park island trail

North Bay Park trail 
below 

Thursday, December 16, 2021

Carnival Valor Ports of Call on Western Caribbean 4-day and 5-day cruises: Cozumel and Progresso

November - December 2021


Carnival Valor from Puerto Maya pier in Cozumel.

We did not go on any excursions at either of these ports, although we did get off the ship in both locations. You can find additional information about Cozumel in my previous posts by clicking on the label at the bottom of this post.


COVID guidelines for disembarking in Mexico: unvaccinated guests are only allowed to disembark on a Carnival "bubble tour." Vaccinated guests may disembark on their own. Masks are required for all when inside and outside. Social distancing is also recommended.


Cozumel: 8:15 AM - 3:30 PM 

Carnival Valor was scheduled to dock at the Puerto Maya cruise terminal the same length of time for both cruises. The first week, we did not leave Cozumel until 4:30 PM. We watched many people returning to the ship during the last hour. At least one person had a roller bag, as if we were possibly waiting for a delayed crew member. It is also possible that a Carnival excursion returned late, since there were quite a few passengers returning in small groups together. When we passed our room steward in the hall that evening, she made brief mention of our stay being extended until 4:30. She did not explain this, and we did not ask her about it. If there was an announcement about our stay being extended, we missed it.


Puerto Maya pier in Cozumel with only one other ship in port.
Top: view from cabin 7220. Bottom: view from serenity spa tubs.


There were only two ships (counting Carnival Valor) in Cozumel when were there on our 4-day cruise on a Saturday. 



Puerto Maya pier in Cozumel with four other ships in port.
Bottom photo taken from cabin 7220 on Carnival Valor.

On our 5-day cruise, the ship docked on a Wednesday, and there were five ships in port. Even though we docked in a different location each time, our cabin was still on the best viewing side of the ship.

Wednesday, December 15, 2021

Carnival Valor Cruise: 4 and 5 day Western Caribbean from Port of New Orleans

November - December 2021

You can find additional photos for these cruises in the Carnival Valor Facebook album. I am sharing only a few of them here.

Carnival Valor docked at Port of New Orleans

Pre-cruise

This was our first experience cruising since the pandemic, and the weeks leading up to the cruise were a tad stressful. Even though we are fully vaccinated, we had to have negative COVID tests less than 48 hours before the cruise. This is more difficult if you are flying. Many locations that offer no-charge tests, do not schedule appointments until a couple of days ahead of time, so it is difficult to pre-plan. If we had not booked this cruise a couple of years ago, before the pandemic, I doubt we would be going  on any cruises. If we could have had our tests done even one day earlier (3 days ahead, instead of 2), it would have lessoned the anxiety. Two days is not much time when you do not live near the cruise port, and you cannot make an advance appointment. Many people are paying for in-home tests ($69 for 2), or having the test done at the cruise port for $150 each; however, that is not an expense we had planned on when booking our cruise. The online health assessment that needs to be completed, was available to complete the day before we were allowed to have our COVID test. 😳  


This was also our first back-to-back (B2B) cruise; a 4-day and then a 5-day. Before the pandemic, we had been nearing our 25th cruise, which we wanted to take as a Panama Canal cruise. I am not sure where we are headed with those plans now. 


Arrival and check-in at Port of New Orleans

We checked in online, as usual. I had read many complaints about pre-boarding not being offered for elite guests; however, when we checked in, the process led me to believe that this would be happening. Check-in was available for platinum and diamond guests a couple of days before everyone else. The appointment times on the boarding passes also included zone numbers; ours was A01. Our son had the same check-in time as us, and as a gold member, his boarding pass said zone A04.


Carnival information says not to arrive at the port until your appointment time, because you will be turned away. That was not happening the day we departed. We arrived at 10:00 AM, which is the earliest appointment time scheduled, and the area was already packed! The check-in process was very quick, and then we found seats to wait for boarding. There was a VIP waiting area for guests with suites; however, there was not an area for platinum or diamond guests. Our A01 zone was the second to board, right after guests in suites. We were on the ship before 11:00 AM.


Sunrise from cabin 7220 on Carnival Valor at New Orleans port


Balcony cabin 7220, category 8B

Our cabin keys were in the mailbox in an envelope when the cabin was ready. This was around noon for us (platinum), and 1:30 PM for other passengers. Our luggage was delivered very quickly--right after our room was ready.

Sunset from cabin 7220 on Carnival Valor departing Progresso

This cabin is back just far enough from the front of the ship so that the bridge did not obstruct our view. The cabin is on a great side of the ship for the routes we were on. We were on the dock side at every port except when we were docked in New Orleans. And, in New Orleans we thought the river view was better. You can see more port photos showing the views from this cabin in the Facebook album (link above). 

Sunset from cabin 7220 on Carnival Valor 

This is a basic balcony cabin on Empress deck. It contained a sofa, chair, small table, vanity stool, small flatscreen TV, small fridge, safe, and hairdryer. The safe locked with a strip card, rather than by entering a code. The fridge worked very well. There were two chairs and a small table on the balcony.

Cabin 7220 on Carnival Valor

We had sufficient storage space in the four drawers and three closets for two people for nine days. One of the three closets contained shelves; the other two had hangers. 

Bathroom in cabin 7220 on Carnival Valor.

Amenities in the bathroom included bar soap, shampoo, and shower gel. Our shower drain was sluggish. We did not turn the water on all the way, because the shower would get close to overflowing when on full blast. Our son used our shower once, because there was one day when the water in his cabin was cold (interior cabin 6214).


It was quiet and comfortable in both our cabins. The only problem we encountered (other than the sluggish drain) was from people smoking on their balconies. Most times, it was difficult to tell where this was coming from, which makes it impossible to resolve.


Food & beverages

Guests were expected to check-in on the app for a table when going for breakfast or brunch (I assume this is the same for anytime dining, as well). You have the option to choose as many companions from your group as desired for check-in. There is also an option to check whether you want to be seated alone or with others; however, this did not always work. Sometimes, we were seated with others when we had not chosen that option, and sometimes we were seated alone.


Huevos Rancheros and cheese grits at Sea day brunch

Wednesday, December 8, 2021

New Orleans: Kimpton Hotel Fontenot

 November 2021, weekday, 1-night, king suite 808


View from bedroom window in suite 808 Kimpton Hotel Fontenot


Pre-arrival and mishap with first airport hotel reservation 

This hotel reservation was an unplanned booking for us. We had originally planned to stay at the DoubleTree MSY airport, as our flight was not arriving until evening. We were staying just the one night, and had planned to get a ride from the airport to the cruise port in the morning. About 7 weeks before our stay at the DoubleTree, we found out our reservation had been cancelled. We were NOT notified of the cancellation, even though the Hilton website stated that a cancellation notice had been sent. I knew about the damages from Hurricane Ida, so I had been checking our reservation periodically to make sure all was well. One day when I checked, I saw the reservation had been cancelled. This may have happened as much as a week before I discovered it, as I was only checking every few days. I checked all my SPAM and trash folders after I saw the cancellation on their website, to make sure I had not missed a notification, and there was nothing I had missed. I then wrote a letter to Hilton expressing my disappointment with the way the cancellation had been handled. As a diamond member, I expected they would at least rebook a room in a similar location for a similar price. Apparently, I have too high of expectations! The reply from Hilton (3 weeks after I submitted it) basically just told me to call customer service to make a new reservation. Another Hilton diamond disappointment. I am slowly realizing the unappreciated loyalty I have been giving to this hotel chain. 


After the cancellation, I considered Hilton properties at the airport and downtown, before deciding to forgo Hilton and go with Kimpton Hotel Fontenot, an IHG property. This was our first stay at a Kimpton Hotel, and this stay won me over as a loyal guest! Since we were not arriving until evening, I contacted the hotel beforehand via email with our expected arrival time, and a few questions. The immediate reply I received said we had been upgraded to a suite, and that we would receive "a bit of lagniappe," since we were going to miss the evening social hour.


Amenity in our suite in Kimpton Hotel Fontenot 

Check-in and platinum perks

I had reserved a king guestroom with points, and as I already mentioned, we were upgraded to a suite. When we arrived, it took a few minutes to check-in at the front desk, and our amenity was in the suite.


Suite #808

The guestroom was clean, spacious, and comfortable. Even though we were not on the top floor (my usual preference), we did not hear any noise overhead. 

Kimpton Hotel Fontenot wardrobe closet in suite 808

The suite entrance from the hall opened into the living area, which was quite spacious. Other than the amenity and wardrobe photos above, I forgot to take photos of this room. Furnishings I recall included: a large desk with plenty of outlets, desk chair, sofa, coffee table, large flatscreen TV, cabinet under the TV, small table and chairs (in front of window, partially visible in amenity photo), and a padded suitcase bench.


I loved the luxurious bathrobes in the wardrobe closet. A small fridge is located behind the door under the ice bucket. The door between the living area and bedroom could be closed.


Thursday, November 18, 2021

Englewood, Ohio: Hampton Inn & Suites Dayton Airport

November 2021, weekday, 1-night, king guestroom 402

Check-in and diamond perks

I checked in on the app, and chose room 402. I received two bottles of water when I arrived. I am glad Hilton is making the change to upgrade elite members before check-in, if available. I often wonder if it is better to choose my room on the app, or wait until I get to the hotel. This time, my choice of the end room may not have been the best choice.


Guestroom 402 in Hampton Inn & Suites Dayton airport 


King guestroom 402

Although this is an end top floor room, which is my preference, there were a couple of things that made it not my favorite choice. This guestroom has a connecting room door with room 404. This is visible in the guestroom diagram on back of the door. I am not sure if it is not designated as such on the app, or if I missed it when I chose my room. Also, this room is close to the expressway. Traffic noise does not usually bother me; however, it did this time. Fortunately, I was able to turn just the fan on in the guestroom without the heat or A/C to muffle the noise. I also needed the fan on because the air in the guestroom smelled musty and stale.

Guestroom diagram in room 402 in Hampton Inn & Suites Dayton airport 

The bed was comfortable and clean. The guestroom contained the usual items: flatscreen TV on an armoire, suitcase bench, work desk and chair, and single serve coffeemaker with supplies. I think it also had a microwave and small fridge; however, I did not take photos, so I am not certain.


Guestroom 402 in Hampton Inn & Suites Dayton airport 


Springfield, Ohio: Fairfield Inn & Suites

November 2021, weekday, 1-night, king guestroom 220


Check-in and gold perks

I had checked in on the app, and my room was ready when I arrived, even though it was before check-in time. I was surprised and impressed when I received a snack bag with bottled water and two snacks from this hotel. My status with Marriott is only gold, whereas, I have diamond status with Hilton. I always have great experiences with Marriott properties in regards to recognition and upgrades; however, it is more difficult to reach higher status levels with Marriott.

View from guestroom 220 in Fairfield Inn & Suites Springfield, Ohio


Guestroom 220

This is a basic king guestroom near the end of the hall. It looked just like the king guestroom photos on the Marriott website. It was comfortable, although it did not smell very fresh. The perfume scent was rather strong, as if trying to mask a different odor.

Guestroom 220 in Fairfield Inn & Suites Springfield, Ohio

Grand Rapids, Michigan: Tru by Hilton Grand Rapids Airport

 November 2021, Sunday, 1-night, king guestroom 414


Sunset facing west the night of our stay.
Photo taken from car after leaving guestroom to run an errand.


Check-in, arrival, diamond perks

I checked in on the app and chose a corner top floor guestroom. I did not receive notification that my room was ready when we arrived after check-in time, so I stopped at the front desk. I was initially assigned guestroom 431, which I think is the room I had chosen. This room faces west, and would have had a sunset view. I scheduled a wake-up call for 3:45 AM during check-in. The agent gave me my keys, and said I could get some bottled water from the cooler. As I was getting the water, she stepped over with new keys, and said I was going to be in guestroom 414 instead. In hindsight, I should have questioned the room assignments. She had offered me water, so I assumed she was giving me an upgrade, or had at least checked for one.

Guestroom 414 in Tru by Hilton Grand Rapids Airport

King Guestroom 414

This is a basic guestroom on the top floor. It is in the center of the building across from the elevator. It faces the parking lot and street.




The room was comfortable and clean. In addition to the king size bed, it contained a large flatscreen TV, suitcase bench, desk and chair, and small fridge. There was no microwave or coffee in the guestroom. Apparently, many people miss not having a microwave, because front desk staff had mentioned this to me. I missed not having coffee in the guestroom more than I did a microwave, as I typically have coffee first thing in the morning, before I even shower.

Monday, November 15, 2021

Holland, Michigan: CityFlatsHotel Holland, Tapestry Collection by Hilton

October 2021, weekend, 1-night, king guestroom 422


Room diagram in CityFlatsHotel Holland, Tapestry Collection by Hilton

Check-in and diamond perks

When I tried to check-in on the app, I did not see rooms available on the top floor, and there was no chat function available. We were not going to arrive until later in the evening, so I decided to call the hotel to ask about room assignment location. The agent said she could assign me a top floor corner room, although I did not receive a room upgrade (I did not ask about an upgrade, as this is supposed to be automatic). Looking at the guestroom diagram after we arrived, it looked liked guestroom 412 would have been an amazing upgrade! I have actually not received an upgrade in any of the four different Hilton properties I stayed in during October. I just received an email from Hilton this week titled: Iris, your room upgrades are about to get better! The body of the email says that starting on November 15th, room upgrades will be given 3 days before the stay, if a complimentary upgrade has been awarded. This makes me feel like upgrade opportunities will be looked at, whereas now, I do not feel like anyone is even checking for this opportunity. I received 2 bottles of water from the front desk when we arrived to complete check-in. We also received a $12 food and beverage credit per person to cover breakfast.


Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton


Guestroom 422

There are 5 floors in this hotel; however, the top floor is for events, so this guestroom is on the top floor. It was comfortable and quiet. The bed was comfortable, and the sheets were good quality.


Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Although this is a corner guestroom, it has only one window over the desk. The view faces town. I am not sure if the park or water is visible from the guestrooms on the north side of the building. There are train tracks next to the hotel on that side, which may be a distraction. We did not have any problems with train noise in our guestroom.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Thursday, November 4, 2021

Kalamazoo, Michigan: Home2Suites

 October 2021, weekday, 1-night, 1-bedroom suite 830

Home2Suites and Hilton Garden Inn in Kalamazoo, Michigan

This hotel has eight floors, and is in the same building with Hilton Garden Inn. When I made the reservation, I had a difficult time deciding which hotel to choose. I ended up choosing Home2Suites, and was very happy with this decision. Home2Suites is the building section facing away from the parking garage, and that section of the building is taller than Hilton Garden Inn. This is a longer walk from the parking garage than Hilton Garden Inn, which I thought was worth it.

View looking west from suite 830 in Home2Suites Kalamazoo, Michigan

Arrival and check-in

The first time I tried to check-in on the app, I was assigned a guestroom on floor 2, and the app was not showing any available guestrooms on the top floor. When I checked again a few hours before arrival, room 830 was available. Even though I did not have a hotel floor plan on the app to see exactly where the room was located, I decided to take my chances, so I chose it to complete check-in. After we got to our room, I realized it was a slight upgrade. It was not clear where to park when we arrived, so we stopped in front of the hotel on N. Rose Street, and went inside to ask. The entrance on this road is actually for Hilton Garden Inn. Home2Suites entrance door is on Eleanor Street; however, that road was under construction. The person at the front desk told me to park in the city lot across N. Rose Street and take the walkway over. The walkway comes over on level 2, and there are absolutely no signs in the walkways or at the elevators for either hotel. I was using the guestroom entrance key on the app, so we got on the elevator intending to go to floor 8. The first elevator we got on only had 6 floors, so we got off without going up. I decided to walk down the hallway, away from the parking garage, rather than go down a floor to street level and the lobby. We found another elevator, which had 8 floors, so we went up to the 8th floor where we easily found our suite.

Suite 830 in Home2Suites Kalamazoo, Michigan

Guestroom 830 and diamond perks

We both loved this guestroom! The view is amazing, and it is very soundproof. If the weather had cooperated, we would have had a fabulous sunset view. Some people may have thought the construction was a view obstruction; however, in our case, it was a bonus. It kept my husband entertained while I worked! 😁

I could not get the bathroom light to turn on when we arrived, and there was no welcome letter or information in the suite, so I went down to the front desk. The person I spoke with told me there is a fuse panel in each suite. After I inquired about breakfast and wifi, he provided an information/welcome letter, and an extra key in a packet with the wifi password. I also received two welcome bags containing water and a snack. The front desk agent told me they do not do put the items in the guestroom, because entering guests' rooms is limited due to COVID. Although I did not reply, I thought: Before I arrive--huh? How is me coming to the front desk, face-to-face with someone to get items directly from their hands, safer than someone entering my room before I arrive? Going to the front desk was not a big deal; I just thought the reasoning did not make sense.

Suite 830 in Home2Suites Kalamazoo, Michigan

Back to the guestroom - As I said, this is a fabulous room! The kitchen/living area contained a dishwasher, full size fridge, microwave, limited dishes, coffeemaker with supplies, sofa, footstool, end tables, flatscreen TV on an armoire, and kitchen table with 4 chairs. 

Suite 830 in Home2Suites Kalamazoo, Michigan
Bathroom on right; bedroom behind closed door

A work area with chair was located next to the TV and across from the bathroom.


Suite 830 in Home2Suites Kalamazoo, Michigan

Lafayette, Indiana: Staybridge Suites

October 2021, 2-nights, weekdays, 1-bedroom king guestroom 419


Sunrise through bedroom window in suite 419 in Staybridge Suites Lafayette, Indiana


Arrival and check-in

I did not check-in on the app before we arrived, because when I did this before, hotel staff told me they are unable to assign or change the room assigned. The expressway noise is extremely loud in the parking lot in front of this building. We could not hear the noise after we entered on that side of the building, so I am not sure if the noise is loud in the guestrooms on that side of the hotel. During check-in, I asked if the rooms are well soundproofed, or if we were on the back side of the building. The agent said we were on the back side of the building. We were initially assigned guestroom 219. When I asked if there was a room available on the top floor, the agent checked, and reassigned us guestroom 419. I had requested a top floor room in my reservation notes, which apparently were not read before our arrival.


Patio view from living room window in suite 419 in Staybridge Suites Lafayette, Indiana

King 1-bedroom suite 419

This suite is near the elevator and overlooks the courtyard. We did not hear any noise from the elevator, and hallway noise was minimal.

Suite 419 in Staybridge Suites Lafayette, Indiana

Suite 419 was comfortable and clean. It is a typical 1-bedroom suite with [almost] full kitchen, bar seating area, living room, bedroom, and bathroom. 

Suite 419 in Staybridge Suites Lafayette, Indiana

The only thing missing in the kitchen was an oven, which most Staybridge Suites do not have.  There were two microwaves in this guestroom. I assume the countertop one was brought in because the glass tray was missing from the larger one mounted above the burners. The dishwasher and coffeepot are on the left of the sink and are not visible in the photo above.

Suite 419 in Staybridge Suites Lafayette, Indiana