Holland, Michigan: CityFlatsHotel Holland, Tapestry Collection by Hilton

October 2021, weekend, 1-night, king guestroom 422

Room diagram in CityFlatsHotel Holland, Tapestry Collection by Hilton

Check-in and diamond perks

When I tried to check-in on the app, I did not see rooms available on the top floor, and there was no chat function available. We were not going to arrive until later in the evening, so I decided to call the hotel to ask about room assignment location. The agent said she could assign me a top floor corner room, although I did not receive a room upgrade (I did not ask about an upgrade, as this is supposed to be automatic). Looking at the guestroom diagram after we arrived, it looked liked guestroom 412 would have been an amazing upgrade! I have actually not received an upgrade in any of the four different Hilton properties I stayed in during October. I just received an email from Hilton this week titled: Iris, your room upgrades are about to get better! The body of the email says that starting on November 15th, room upgrades will be given 3 days before the stay, if a complimentary upgrade has been awarded. This makes me feel like upgrade opportunities will be looked at, whereas now, I do not feel like anyone is even checking for this opportunity. I received 2 bottles of water from the front desk when we arrived to complete check-in. We also received a $12 food and beverage credit per person to cover breakfast.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Guestroom 422

There are 5 floors in this hotel; however, the top floor is for events, so this guestroom is on the top floor. It was comfortable and quiet. The bed was comfortable, and the sheets were good quality.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

Although this is a corner guestroom, it has only one window over the desk. The view faces town. I am not sure if the park or water is visible from the guestrooms on the north side of the building. There are train tracks next to the hotel on that side, which may be a distraction. We did not have any problems with train noise in our guestroom.

Guestroom 422 in CityFlatsHotel Holland, Tapestry Collection by Hilton

There was a small fridge in the guestroom at the left end of sofa, which I did not get in my photos.

Bathroom in guestroom 422 in
CityFlatsHotel Holland, Tapestry Collection by Hilton

We loved the tile bathroom and spacious shower. A closet with hangers was located in the bathroom.

Breakfast in CityFlatsHotel Holland, Tapestry Collection by Hilton

 

Food & Beverage

Our food and beverage credit would have covered breakfast, if I had not ordered a specialty coffee or left a generous tip. Food is ordered at the counter, and you can either wait for it, or someone will bring it to your table. Since it is not a full-service restaurant, a full tip is not really expected. The choices were minimal, and our breakfast was mediocre. We both ordered our eggs over-easy, and they were cooked medium to almost hard. The wheat toast was inexpensive wheat flavored bread, rather than good quality whole-grain wheat bread. This same area was open for food and beverages in the evening, although we did not visit then.

Misc. and overall

This was my first experience in a CityFlats Hotel, and I liked the hotel comfort. There is another hotel like this downtown Grand Rapids, which we may try next time we stay in that area. There is a fitness center in the hotel, which I did not use. This hotel is in a great location for walking in downtown and along the water. The only other hotel I observed downtown Holland is the Marriott Courtyard.

Let me know if you have any questions!