April 2021, Friday - Saturday, one night, handicap one bedroom suite #129
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| Kalamazoo Staybridge Suites handicap guestroom 129. |
Staybridge Suites reservation, arrival, platinum perks
We made our reservation online with a free night certificate we had earned from an IHG promo last year. I did not complete digital check-in this time. When we arrived, I inquired if they had been able to give us an upgrade to a 1-bedroom suite instead of a studio suite. After checking the computer, the agent said she just had a cancellation and could reassign our room. She did not provide any further information, and I wish she had. Platinum bonus points posted to my account during our stay.
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| Kalamazoo Staybridge Suites handicap guestroom 129. |
Staybridge Suites handicap guestroom 129
We did not know we were receiving a handicap room until we got to the guestroom door. Having a handicap room did not present any problems, although I do wish the agent had told me she was assigning us a guestroom on the bottom floor (my profile and requests are for top/high floor), as we had some trouble with noise overhead that evening. After the noise went on for some time, and we were ready for quiet, I called the front desk to ask if there was anything they could do about it. Staff was wonderful about taking care of the noise. Apparently, there was a birthday party in the guestroom above us, and many people or kids were running and jumping around (as I was told, when an employee asked me the next day if everything was quiet after my call). The situation was handled well, although I dislike being put in a situation where I need to ask for something that is expected.
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| Bathroom in Kalamazoo Staybridge Suites handicap guestroom 129. |
Other than the noise overheard, the guestroom was well soundproofed. This hotel appeared to be mostly full, and we did not hear any noise in the halls or outside.
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| Guestroom diagram at Kalamazoo Staybridge Suites. |
The living room furniture looked a bit worn, and was somewhat uncomfortable. The bed was comfy with good quality sheets. The handicap bathroom was huge. It would be easy to move around in a wheelchair in the bathroom. The kitchen area was also set up with easy access to items from a wheelchair. Unfortunately, I do not have any photos of the kitchen area.
Staybridge Suites breakfast & misc.
The buffet breakfast was served cafeteria style. The selection and quality was mediocre, at best. Selection included [powder] scrambled eggs, egg sandwiches (Jimmy Dean, I believe), yogurt, and bagels. There may have been additional foods, although it was difficult to see. I know there were no meats, milk, nor water, as I inquired about these items. I was able to get a bottle of water from the front desk agent when I stopped there on the way back to our room.
The pool area was not open at all during our stay. The outside sitting area was open, although the fire pit was not lit when we sat outside in the early evening. I imagine we could have requested this, if we had wanted to stay outside longer than we did.
Area information: dining hiking, breweries
There are a few businesses in the same area as Staybridge Suites within walking distance. Harbor Freight Tools, McDonalds, Burger King, Arbys, Jimmy Johns, Starbucks, Planet Fitness, and SuperCuts are a few of the businesses we noticed. We also observed a casual dining restaurant with outside seating next to the fitness center, although I do not recall the name.
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| Asylum Lake Preserve map. |