October 2022, Sunday, one night, suite guestroom 507
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Valley view from suite 507 in Holiday Inn Express & Suites in Petoskey, Michigan |
Arrival and platinum perks
A front desk agent called me the day of check-in just after 2:00 PM to ask what time we were going to check-in. Check-in is 3:00 PM, so I hesitated briefly, as I considered why she would be calling to ask me this. She did not really say, and I did not directly ask. I initially told her that we were in the area, and that we could check in any time between now and this evening. It sounded like maybe they were behind on cleaning rooms, and that she wanted us to arrive later. I then told her that we were not in a rush to get to the room, so it would be an hour or two. After this conversation, I inquired about a suite upgrade. We had booked a king valley view guestroom. She said they would be able to upgrade us to a high floor suite, and I said great.
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Sunset view from hall in Holiday Inn Express & Suites in Petoskey Non-valley view guest rooms have sunset views |
We arrived around 4:30 PM, and our room had not been pre-assigned. As the agent was preparing our keys, I asked if our room was a suite. I said that someone had called me a few hours ago, and said she could give us a suite upgrade. We then waited several minutes while he did something on the computer, and then he looked at some information in another area behind the counter against the wall. During this time, another employee arrived behind the counter and asked if we needed help. I told her I thought he was getting our room keys. He had not said anything to us after the initial greeting, so I was not actually sure what was going on! The first employee provided our keys a short time later, and we headed to the room (with no information from him about what kind of guestroom we had been assigned).
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Guestroom diagram in Holiday Inn Express & Suites in Petoskey, Michigan |
Suite 507
This guestroom is on the top floor across from the elevator. The guestroom was spacious and comfortable for the most part. The bedroom is located up front near the entrance, so we could easily hear hallway noise while in the bedroom. According to the guestroom diagram, the only top floor suite (other than the larger suites) with the bedroom located away from the hall is guestroom 509.
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Suite 507 in Holiday Inn Express & Suites in Petoskey, Michigan |