December 2017, Weekend, 1-night, King guestroom 300
This post is a tad shorter than most with a bit less information, since it has been a few weeks since our stay.
Diamond perks and check-in
We had arrived in the evening after dark with takeout dinner. I received a bottle of water and the bonus points listed in my profile preferences. I inquired about the location of our guestroom, and I asked if there is a table with seating in the room. The agent said there is not a table in the guestroom, and she did not offer an upgrade. After we got the keys, we sat down in the lobby to eat before taking our luggage to to the guestroom.
Guestroom 300
This is a basic guestroom on the top floor at the end of the hall. The only seating was a chaise lounge and the desk chair. The guestroom looked similar to the photos on the website. It is sufficient for one person; however, we would have preferred more room for the two of us.
Guestroom 300 |
This past year, I have not experienced much of a benefit for being loyal to a hotel brand. This hotel was not very full, so it does not make sense to me why they would not give an upgrade to a Diamond member. It would have been nice to eat our dinner in the guestroom, and it would have been nice to be able to sit on a sofa together.